About

Our Prime Pump Story

Prime Pump is a Kiwi company that, exclusively, brings the world’s best pump technology home.

Established over 12 years ago, we are an inter-generational company committed to the future of our clients’ companies, and their clients too.

Our pumps are used in a range of situations where lives, livelihoods, and the environment can be at stake. Because of that we feel a real responsibility to providing technology that delivers quality, efficiency, and reliability every day.

We are innovators and continue to look for ways to improve our service and add value to the products we sell and hire.

Prime Pump - Values

1. Service and Expertise
Prime Pump can do what no other can.
Our service and products are
specialised. Our commitment is not
only to a superior product, but a
world-leading one.

2. Trusted Advisors
Prime Pump have grown largely on the
responsiveness of long-term clients
and referrals. The willingness of
clients to continue to deal and grow
with us is firmly based on a
foundation of trust – a reliance on
our ability to consistently deliver
on our promises and products under
warranty.

3. Relationships
The in-depth knowledge of Prime
Pump’s highly experienced team means
we have a real appreciation of the
needs and wants of the businesses we
service. Understanding these, and
building mutually beneficial
relationships based on them, ensures
profitable long-term partnerships.

 
 

4. Client Responsiveness
As a company, we are particularly
interested in listening to our
clients and promptly responding to
their evolving needs. Our aim is to
fit our business around the present
and future needs of clients, not
the other way around.

 

5. Fresh Thinking
Since original ideas are the
lifeblood of modern business,
having motivated staff continually
researching trends and taking fresh
approaches to our products and
services is a valuable asset to our
company and our clients.